See Our Frequently Asked Questions
Where are you located?
RETAINEASE is located in Cardiff, NSW, at 5 Belford Place, postcode 2285. Our warehouse is easily accessible from the main roads, making it convenient for customers in Cardiff, Lake Macquarie, Newcastle, Central Coast, Mid North Coast, and Port Stephens areas to visit us and view our products.
Our warehouse is custom-built and designed to maximise quality production while maintaining occupational health and safety best practices. We have invested in the latest equipment and machinery to ensure that we can produce high-quality concrete products efficiently and effectively.
We are committed to providing our customers with exceptional service, and our location in Cardiff allows us to easily serve customers in the surrounding areas. Whether you need retaining walls, post and rail fencing, or other concrete products, RETAINEASE can provide you with a solution that meets your needs and exceeds your expectations.
If you have any questions or need assistance with your landscaping project, don’t hesitate to contact us or visit our warehouse at 5 Belford Place, Cardiff NSW 2285. Our team of experts is always happy to assist you and help you find the perfect solution for your needs.
How do we arrange a quote?
You can contact our Cardiff office by Phone, Email or go to the Contact Us tab on the website and enter details. One of our fabulous team will be in touch and arrange a quote for you.
Do you sell to the Public or just trade?
We see to both Public and Trade customers.
Do you install the retaining walls?
RETAINEASE do not install the walls, we are just the suppliers, however we can put you in touch with some fabulous landscapers and installers who will be able to quote the installation side for you.
Are your sleepers Engineered?
Yes, our concrete sleepers are fully engineered, and a copy of the Generic drawing and Design statement is available upon request.
We need our project engineered, are we able to use your Engineering?
Our products engineering is just that and are marked Not for Construction. They are not sire specific. We can however refer you to our Engineer who would be more than happy to design, inspect and certify where required. (Engineering costs will apply).
How high can your sleepers go?
Our generic engineering covers walls up to 2.4m in height but our product can be made with any specific engineer requirements and they have been used in retaining walls up to 8 metres high.
Can I put a fence directly onto my retaining wall?
Yes, you can. Our hot dipped galvanized steel fencing brackets make light work of attaching your colorbond or timber fencing directly above your retaining wall. This means that they are even more space efficient and can be used on the boundary. Please check with your local council/engineer if approval and/or engineering is required.
Can your sleepers be used in or near water/surf?
Absolutely, our sleepers can be tailored to use galvanised reinforcement bars, increased mpa and the correct in water mixes and our sleepers have been used in retaining walls to minimise tidal erosion, jetties and more.
Where can we see your sleepers?
We have display walls at our warehouse at Unit 1, 58 Mitchell Road, Cardiff or at a number of our suppliers. Contact our office for details.
How heavy are your sleepers?
Well they are concrete so not a light product. Our 1.8m sleepers are 65kg and our 2m sleepers are 72kgs. Our 100mm thick sleepers are a little heavier than that again.
What colours do you have available?
We have 11 different colour options available. Refer to our colour selection chart.
Can I use your sleepers to make my stairs?
Absolutely, we make ready made stair brackets that will make creating a staircase a breeze. The sleepers can be used as the riser and then all you need is your patterned or feature cap tile to make the tread.
I don’t like the galvanized steel look, can the posts be painted?
They can, you will just need to use an etch primer to ensure your topcoat binds to the steel and doesn’t just flake off. We would recommend talking to your local paint shop expert to get their recommendations.
5 Belford Place
Cardiff NSW 2285
Monday - Friday
7am - 3.30pm
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At RETAINEASE, we understand that every property is unique and requires a customised solution when it comes to retaining walls.
That's why we offer a range of solutions to ensure that you get the perfect retaining wall for your needs. We can come to your site, whether you are located in Cardiff, Lake Macquarie, Newcastle, Central Coast, Mid North Coast, or Port Stephens, to measure and quote on your retaining wall project.